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  • Remote problem diagnosis and technical telephone support

  • Prepaid shipping label, materials, and instructions

  • Convenient door-to-door service

  • Next Business day exchange

HP 3 year Next Business Day Advanced Exchange Hardware Support for Thin Clients

Out of stock
SKU
U4847E

When you can’t afford to wait for your device to be exchanged, let HP Hardware Next Business Day Advance Exchange get you back up and running as quickly as possible. You’ll get remote technical assistance to help you resolve problems. Then, if needed, we’ll ship you a replacement unit within the next business day[1] – along with a prepaid waybill to ship back your defective unit.

Get a replacement unit the next business day

Don’t lose time to unexpected hardware defects or issues. HP Hardware Support Next Business Day Advance Exchange Service delivers replacement products or parts the next business day.[1]

Freight costs paid by HP

HP provides packaging materials for shipment of your defective product and pays for shipping costs both ways.

Cost-effective, reliable solution

A convenient and cost-effective alternative to onsite support, HP Hardware Next Business Day Advance Exchange Service provides a fast and reliable service exchange for eligible products.

Specifications Download PDF
More Information
Sku
Sku U4847E
Filters
Duration 3 years
Coverage window Standard workdays - 9 hours
Support type Exchange
Response Time Next business day response
Core Features
Additional information Excludes external monitor
Service method Advanced unit exchange
Warranty coverage In warranty
Logistics options Courier shipment and defective return
Place of service Offsite
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Buying guides are generic guides to help you choose the right product. Not all technology is available on this product. Please check product specifications for more details.

  • [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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