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Worry less, work more.
You've got HP Care Pack Services.

Protect your hardware investments and keep devices running and business moving with HP Care Pack Services. From Accidental Damage Protection, to Tracking and Recovery, to Onsite Repair Services, to Defective Media Retention, we've got you covered.

Find Care Pack for your product
 

Watch the HP Care Pack Services video

Discover how to keep your business moving ahead with flexible HP Care Pack Services – optional extended service contracts that go beyond the standard limited warranties.

Introducing the HP Care Pack Services family.

  • Onsite Service
  • Accidental Damage Protection
  • Defective Media Retention
  • Travel Coverage
  • Tracking and Recovery

Why use HP Care Pack Services?

  • $6.4 million

    Average impact of stolen or lost PCs per organization 1.

  • 90%

    Say PC support services are a worthwhile investment2.

  • 25+

    Years of experience in enterprise imaging and printing environments.

Introducing the HP Care Pack Services family.

  • 1. Peace of mind

    You'll have the confidence of knowing that your HP products are protected around the clock – and around the world.

  • 2. Productivity

    You'll have a global team that's dedicated to one goal: getting you back to work as quickly as possible.

  • 3. Affordability

    Our services are designed for affordability – and can pay for themselves the first time you need service.

  • 4. Security

    We've designed our services to protect you, your organization, and your all-important data.

Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

  • Ponemon Institute, Oct 31, 2010, The Billion Dollar Lost Laptop Problem, Part 1.
  • 2013 InfoTrends, Report on Perceived Value of Add-On PC Configuration, and Care & Support Services.
Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. See www.microsoft.com

The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. For more information about Microsoft’s support, please see Microsoft’s Support Lifecycle FAQ at www.support.microsoft.com/lifecycle
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